Quick, personal conversations, available around the clock
We turn WhatsApp into a faster, better organised service channel. We add an AI assistant prepared with your company's information to answer questions, guide customers, collect details, handle appointments and keep every conversation moving. As an official Meta Tech Provider, we connect your number through the official WhatsApp Business Platform.
As a company grows, so do the questions, requests and conversations arriving through WhatsApp. Staying fast, personal and consistent takes time and capacity from your team.
AI lets you support more conversations, offer information at the right moment and prepare every request, so your team spends its attention on the cases where experience really counts.
01Respond
Hello, could I get more information?
02Organize
I would like to book a visit.
03Hand over
I would rather speak to a person.
HOW IT COULD WORK
A realistic situation. A clear journey.
Explore the example step by step. The solution is configured around your processes, information and agreed tools.
Fictional illustrative example. It does not execute actions, show client results or replace a personalized demonstration.
iADam / WhatsApp with AIDEMO
Situation
Hello, could I get more information?
Next step
Respond
The assistant uses your approved business information.
Situation
I would like to book a visit.
Next step
Organize
It gathers preferences and checks agreed tools.
Situation
I would rather speak to a person.
Next step
Hand over
The team receives the request and its context.
Fictional illustrative example. It does not execute actions, show client results or replace a personalized demonstration.
Step 1 of 3
WHAT IT CAN INCLUDE
What we put to work.
Each assistant is configured around the kind of conversations, the processes and the goals of the business. We select the functions that add the most value to your customers' experience.
01↗
Answers from your own information
We configure the assistant with approved information about products, services, prices, opening hours, policies and frequent questions, in your brand's tone.
02◎
Guidance and routing
The assistant asks what it needs to, gathers information and directs each conversation to the right service, area or person.
03⌁
Appointments and bookings
We connect WhatsApp to your calendar or booking system to check availability and make scheduling easy.
04＋
Follow-ups and notifications
We build flows to confirm appointments, share information, update requests and keep each conversation going.
05◇
Handover to your team
When a conversation needs personal attention, the assistant hands it to the right colleague along with the context it gathered.
06↗
Integration and multilingual service
We connect WhatsApp to your CRM, calendar or other tools. Where the project calls for it, the assistant can be set up for more than 50 languages, within the agreed scope.
HOW WE WORK WITH YOU
From your way of working to a useful solution.
01
We learn how you work today
We look at the questions, who answers them, what customers ask for and what the channel should achieve.
02
We design the experience
We define answers, tone, questions, conversation paths and the moments your team steps in.
03
We configure and integrate
We prepare the assistant with approved information and connect WhatsApp to the tools agreed for the project.
04
We go live and improve
We test the conversations, activate the service and review how it performs to update information and improve the experience.
WORK FOR CLIENTS
See how we put it into practice.
Explore the work for Green Group Canarias: website, platform and connected processes. The case distinguishes live features, pilots and work in development.
Yes. iADam is an official Meta Tech Provider. We connect your number through the official WhatsApp Business Platform (the Cloud API), with coexistence: you keep your own number and can go on using the WhatsApp Business app on your phone.
TELL US ABOUT YOUR BUSINESS
Let's talk about your conversations
Tell us how you handle WhatsApp today and we will show you what can improve.
