AI can reduce your customer support costs by up to 60%

AI Voice Agents — iADam

AI Voice Agents
Intelligent Phone Calls, Zero Wait Times

iADam builds AI voice agents that answer calls, understand natural speech, and handle conversations just like a trained human agent. They schedule appointments, answer FAQs, qualify leads, route calls, and even process orders — 24/7, in Dutch, English, and Spanish.

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The Problem

Your phone lines are your lifeline, but customers wait on hold, calls go unanswered after hours, and your team wastes hours on repetitive phone queries. Hiring more staff is expensive, and traditional IVR systems drive customers away.

AI Voice Agents

How It Works

1

Voice & Use Case Design

We define the voice agent’s personality, capabilities, and conversation flows. We map every call scenario your business handles.

2

Knowledge & Integration

We train the agent on your business knowledge and connect it to your CRM, calendar, phone system, and databases.

3

Build & Test

We build the voice agent with natural speech recognition and generation. Extensive testing with real scenarios ensures quality.

4

Deploy & Optimise

We deploy to your phone system, monitor call quality, and continuously improve recognition accuracy and conversation handling.

Meet Dam

Our AI assistant. He knows everything about IADAM, qualifies leads, and can connect you with our team. Ask him anything.

D
Hey. I'm Dam, IADAM's AI assistant. I can tell you about our services, help figure out which AI solution fits your business, or connect you with Mauricio. What can I help with?

What’s Included

Natural Speech Understanding

Advanced NLP that understands accents, dialects, and conversational speech. Customers talk naturally — no rigid menu trees.

Multilingual Voice

Fluent in Dutch, English, Spanish, and configurable for additional languages. Automatic language detection on incoming calls.

CRM & Calendar Integration

The voice agent books appointments, updates CRM records, and triggers workflows — all during the call, in real-time.

Smart Call Routing

AI understands caller intent and routes to the right department or person. No more “press 1 for sales, press 2 for support.”

Call Transcription & Summary

Every call is transcribed and summarised automatically. Searchable call logs with action items sent to your team.

Human Escalation

Seamless handoff to a human agent when the AI detects complex situations. Full context is passed so the customer doesn’t repeat anything.

Why iADam

Answer 100% of calls, 24/7 — zero missed opportunities
Reduce phone handling costs by up to 70%
Average call resolution in under 2 minutes
Serves the Netherlands, Spain, Tenerife, and all of Europe
GDPR-compliant call handling and recording
Integrates with your existing phone system — no hardware changes

Frequently asked questions

Does it sound like a robot?
No. Modern AI voice agents use neural text-to-speech that sounds remarkably natural. Most callers can’t tell the difference. We fine-tune the voice to match your brand personality.
What phone systems do you integrate with?
We integrate with all major VoIP providers, SIP trunks, and cloud PBX systems. Whether you use Twilio, Vonage, 3CX, or a traditional phone line, we connect.
Can it handle complex conversations?
Yes. Our voice agents handle multi-turn conversations, understand context, and can navigate complex decision trees. For truly complex cases, they seamlessly escalate to a human.
What does an AI voice agent cost?
Voice agent projects start from €2,500 for setup plus a per-minute usage fee. Contact Mauricio for pricing tailored to your call volume.
Live Demo

See it in action — real restaurant, real AI

Try our live restaurant demo: order via the AI chatbot, get called by the voice agent, and receive a real confirmation email. Everything actually works.

🍽️ Try The Urban Kitchen Demo
AI Chatbot Voice Agent Email Confirmation

Ready to upgrade your phone experience?

Talk to Dam or schedule a call with Mauricio. We’ll show you how an AI voice agent can handle your calls better than a call centre.