01
Natural Speech Understanding
Advanced NLP that understands accents, dialects, and conversational speech. Customers talk naturally: no rigid menu trees.
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Services
AI Voice Agents
Intelligent Phone Calls, Zero Wait Times
iADam builds AI voice agents that answer calls, understand natural speech, and handle conversations just like a trained human agent. They schedule appointments, answer FAQs, classify and route calls to the right team member, and process orders: 24/7, in Dutch, English, and Spanish.
THE STARTING POINT
Your phone lines are your lifeline, but customers wait on hold, calls go unanswered after hours, and your team wastes hours on repetitive phone queries. Hiring more staff is expensive, and traditional IVR systems drive customers away.
MADE WITH AI
The phone nobody picks up.
One in three incoming calls goes unanswered. Every missed call is an appointment that never happens. We made this video with AI, the same way we build the voice that does answer.
Video generated with AI
WHAT IT CAN INCLUDE
What we can put to work for you.
02
Multilingual Voice
Fluent in Dutch, English, Spanish, and configurable for additional languages. Automatic language detection on incoming calls.
03
CRM & Calendar Integration
The voice agent books appointments, updates CRM records, and triggers workflows: all during the call, in real-time.
04
Smart Call Routing
AI understands caller intent and routes to the right department or person. No more “press 1, press 2” menu trees.
05
Call Transcription & Summary
Every call is transcribed and summarised automatically. Searchable call logs with action items sent to your team.
06
Human Escalation
Seamless handoff to a human agent when the AI detects complex situations. Full context is passed so the customer doesn’t repeat anything.
HOW WE WORK
Ready to upgrade your phone experience?
- 01
Voice & Use Case Design
We define the voice agent’s personality, capabilities, and conversation flows. We map every call scenario your business handles.
- 02
Knowledge & Integration
We train the agent on your business knowledge and connect it to your CRM, calendar, phone system, and databases.
- 03
Build & Test
We build the voice agent with natural speech recognition and generation. Extensive testing with real scenarios ensures quality.
- 04
Deploy & Optimise
We deploy to your phone system, monitor call quality, and continuously improve recognition accuracy and conversation handling.
WHY US
- Answer 100% of calls, 24/7: zero missed opportunities
- Reduce phone handling costs by up to 70%
- Average call resolution in under 2 minutes
- Serves the Netherlands, Spain, Tenerife, and all of Europe
- GDPR-compliant call handling and recording
- Integrates with your existing phone system: no hardware changes
FREQUENTLY ASKED
Ready to upgrade your phone experience?
No. Modern AI voice agents use neural text-to-speech that sounds remarkably natural. Most callers can’t tell the difference. We fine-tune the voice to match your brand personality.
We integrate with all major VoIP providers, SIP trunks, and cloud PBX systems. Whether you use Twilio, Vonage, 3CX, or a traditional phone line, we connect.
Yes. Our voice agents handle multi-turn conversations, understand context, and can navigate complex decision trees. For truly complex cases, they seamlessly escalate to a human.
Voice agent projects start from €2,500 for setup plus a per-minute usage fee. Contact Mauricio for pricing tailored to your call volume.
Ready to upgrade your phone experience?
Talk to Dam or schedule a call with Mauricio. We’ll show you how an AI voice agent can handle your calls better than a call centre.
Let's talk