
TheUrbanKitchen
Modern British gastropub in the heart of London

Our Kitchen
Modern British dishes crafted with locally-sourced ingredients from Borough Market. Every plate tells a story of tradition and innovation.

The Space
Exposed brick, craft beer taps, warm lighting, and the buzz of Borough. A gastropub that feels like home.
British Classics, Elevated
From our legendary Beef Wellington to the perfect Sunday roast. Comfort food reimagined with seasonal ingredients and honest cooking.
Your Table Awaits
Birthdays, date nights, Sunday gatherings, or a midweek escape. We set the stage for every occasion.
How many bookings did you lose this week?
While you read this, a potential customer is calling your restaurant. No one picks up. They book somewhere else.
of calls go unanswered outside business hours
“It's Monday, your day off. A family wants to book a table for 12 on Saturday — it's a birthday. They call 3 times. No one picks up. They book at the restaurant down the street. You just lost £400+ from a single table.”
per day your staff wastes answering the phone
“"Are you open today?" "Do you have gluten-free options?" "What time do you close?" Same questions, every day. Your chef is cooking and answering the phone. Your waiter stops serving to pick up calls.”
of orders contain errors when taken manually
“The customer asked for no onions. The waiter wrote it down wrong. The dish goes back to the kitchen. The customer leaves unhappy and writes a 2-star review. One mistake that costs you repeat customers.”
per month lost on unmanaged reservations
“Closed on Mondays. Holidays. After 10pm. Every hour your phone doesn't ring is revenue going to your competitor. 8 missed bookings per month × £300 average = £2,400 that never comes in.”
What if your restaurant never stopped serving?
Imagine at 2am on a Tuesday, while you sleep, your virtual assistant confirms 3 weekend reservations, takes 2 delivery orders, and answers 15 menu questions. No errors. No complaints. No staff cost.
Order by Phone
Our AI waiter will call you and take your order — like talking to a real person!
Ready to Dine?
Book a Table
Reserve your spot — our AI handles it instantly
Order Delivery
Get your favourites delivered to your door
Before vs. After
Without AI
With IADAM AI
Fewer missed calls
Availability
Orders processed
💬 Chatbot AI
📞 Voice Agent
Real Experiences
“Ordered via the chatbot at 11pm and everything was spot on. Amazing it works that late! The fish & chips were incredible.”
Sarah M.
2 days ago
“Booked a table through the AI assistant and everything was ready when we arrived. This is the future.”
James T.
1 week ago
“The AI called me to confirm my order. It sounded so real I thought it was a person. 10/10 experience.”
Emma L.
3 days ago
Want This for Your Restaurant?
Everything you just experienced — we build it custom for your business.